Privacy Policy

1. Information We Collect

We collect basic information including:

• Name
• Email address
• Phone number
• Business details, such as business name, type, and address
• Customer-related data, such as orders and associated information
• Basic usage information to improve the Platform
• We do not collect precise location data.

2. How We Use Your Information

We use the collected information to:

• Provide and operate the Platform
• Manage your account and business profile
• Enable features such as digital menus, storefronts, and order management
• Improve functionality and user experience
• Communicate service-related updates
• Maintain security and prevent misuse

3. Data Sharing

We do not sell your personal information. We may share information:

• When required by law or legal obligations
• To protect the rights, safety, and integrity of the Platform and its users
• We currently do not use third-party analytics or tracking services.

4. Data Storage

Your data is stored securely using infrastructure managed by the Company.

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

5. Data Retention

We retain your information for as long as your account is active or as required for operational and legal purposes.

6. Account Management and Deletion

Users cannot directly delete their accounts through the Platform.

Account deletion or data removal requests may be submitted to the Company and will be handled through administrative action.

7. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

8. Cookies

We may use essential cookies required for the proper functioning of the Platform.

We do not use third-party tracking or analytics cookies.

9. Third-Party Services

The Platform currently does not rely on third-party services for analytics, payments, or external integrations.

10. International Use

The Platform is accessible globally. By using the Platform, you acknowledge that your information may be processed and stored in accordance with this Privacy Policy.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after such changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Company Name: CanaraTechLabs Pvt Ltd.

Email: ganesh@canaratechlabs.com

Address: Kumta, Karwar, Karnataka