Terms of Service

1. Description of Service

OnlinePresence provides a platform that enables business owners, including but not limited to hotels, restaurants, cafes, and similar establishments, to create and manage their digital presence. This includes features such as digital menus, storefronts, order management, customer engagement tools, and related services.

The Company acts solely as a technology service provider and is not responsible for the underlying business operations conducted by users.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use this Platform.

3. Account Registration

To access certain features, you are required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure
• Be responsible for all activities under your account

4. User Responsibilities

You are solely responsible for:

• The accuracy of your business information
• Content such as menus, pricing, images, and descriptions
• Compliance with applicable laws, regulations, and licenses
• All transactions and interactions with your customers
• The Company does not take responsibility for disputes between you and your customers.

5. Platform Usage Restrictions

You agree not to:

• Use the Platform for unlawful, fraudulent, or harmful purposes
• Upload or distribute malicious software or harmful content
• Attempt unauthorized access to the Platform or its systems
• Misuse or interfere with the Platform's functionality

6. Payments and Pricing

The Platform may offer free and/or paid services. Any applicable fees, subscription plans, or pricing changes will be communicated clearly.

The Company reserves the right to introduce, modify, or discontinue pricing at its discretion.

7. Intellectual Property

All rights, title, and interest in the Platform, including software, design, branding, and content, excluding user-generated content, are owned by the Company.

You are granted a limited, non-exclusive, non-transferable license to use the Platform.

8. Termination

We reserve the right to suspend or terminate your access to the Platform at any time, without prior notice, if you violate these Terms or engage in prohibited activities.

9. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• The Platform will be uninterrupted or error-free
• The services will meet your specific requirements
• Any defects will be corrected

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of business, revenue, or profits
• Data loss or service interruptions

11. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or liabilities arising from:

• Your use of the Platform
• Your violation of these Terms
• Your business operations or customer interactions

12. Third-Party Services

The Platform may integrate with third-party services, such as payment providers and analytics tools. The Company is not responsible for the performance or policies of these third-party services.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

15. Contact Information

For any questions or concerns regarding these Terms, please contact:

Company Name: CanaraTechLabs Pvt Ltd.

Email: ganesh@canaratechlabs.com

Address: Kumta, Karwar, Karnataka